FAQ's
Here are some of our most asked questions (answered of course). Please feel free to reach us via our “contact us” form for clarification/s and/or further questions. :D
Question: | Answer: |
1. What is the condition of listed pieces? | We carefully examine all pieces before listed for minimal wear signs therefore majority of items are close to perfect, unless otherwise stated under description! |
2. How sanitary are the listed pieces? | All of our pieces are machine washed before shipped along side lint rolled and packaged under a consistently sanitized work space. However, we recommend a second personal wash upon item/s arrival to you for extra sanitation! |
3. How long does it take for my order to be shipped? | All orders are shipped 1-3 business days upon successful purchase! |
4. How long does it take for my order to arrive once shipped? | All of our USA orders are shipped via USPS ground, therefore shipping times takes within 2-5 business days once shipped! For international orders, we ship via UPS or/and USPS priority mail which range between 1-3 full weeks once shipped. |
5. How do I contact you guys? |
You can reach via our “contact us” form, on our website, found under “more” on our main menu, or email us directly at: support@arabelco.shop . Contact Us forms are answered back with 48hours! |
6. What happens if I accidentally put the wrong shipping address? |
Once your order is placed you have a 24hrs to contact us with any order changes, including shipping address changes. |
7. What is your return/ exchange policy? |
We have a very strict no return policy. If your item is defected, and such defection is NOT mentioned in item/s original description, we will gladly resolve such issue, if such occurs feel free to email us via: support@arabelco.shop |